Dear Mr. Tim McDermott:

 

Perseverance -- noun\ continued effort to do or achieve something despite difficulties, failure, or opposition; the action or an instance of persevering; steadfastness.

Merriam-Webster easily could enhance its dictionary listing for perseverance by adding Rob Ledee's photo. While there was a great team behind him, Rob epitomized patience and perseverance during my patio and deck conversion project. Before the tribulations outside, Rob displayed nothing but a calming demeanor, professionalism, and talent on my kitchen remodel. Always the gentleman, Rob consistently kept me informed and updated as things moved along. Read more...

Dear Tim,

Thanks to you all of the people in your company for the outstanding job on our kitchen remodel. Your team exceeded our expectations throughout the entire process. Megan created a fantastic design that included everything we wanted and more. Dean did an outstanding job with the construction. The quality of his work is fantastic, and he made the construction process go smoothly. He is a true professional, and we are very fortunate that he led the transformation of our kitchen.

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Dear Tim McDermott:

I have had many projects done at my house but this is first time I’ve taken the time to write a letter. However, your company and your employees have motivated me to this point. Please let me explain.

I have owned my home for several years and am a veteran of many house projects – some do-it-yourself while other projects have required professionals. I am prudent with my due diligence on all projects. I do the research on what any project entails and then I get several estimates. I approached the task of finding a company to remodel my kitchen and bath with even greater prudence since this would be my most significant investment yet.
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Tim,

We like to stay on top of things; but after reading your Winter 2012 newsletter we are reminded we are WAY overdue to send a note of thanks to you and the McDermott team.

As you know, we were unsure whether we should remodel – we already had a significant investment in the house and with the market the way it is, we figured we would never get our money back.  Further, the project was complex involving significant structural changes.  One day we decided we’ll never know unless we talk to someone.

We did business with other contractors on prior projects; but for some reason had never talked to McDermott.  We are sure glad we made that call.  From the very first phone call to the day Dean came to finish the job, we saw something special about the McDermott approach.    

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Dear Tim and Staff,

Thank you so much for your creativity, talent, and patience. I am enjoying my new rooms and have been able to bring the outdoors inside.

Again, thank you for making my dreams come true.

Kate Calhoun

McDermott Remodeling Contractors:

Thank you for the prompt and courteous work done in December with regard to kitchen repairs. That repairman was a godsend!

Sincerely,
Deanna Middaugh

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